AI Receptionist & Booking
A phone assistant that checks available times, books new appointments, changes or cancels them, and keeps the details organised.
A helpful receptionist flow for service businesses that want callers to get a useful answer at any time.
01
The Problem
Appointment requests become confusing when availability, booking changes, cancellations, and call notes are handled separately.
02
The Solution
The assistant checks the calendar, confirms the requested time, creates or changes the appointment, and keeps a clear record for the team.
How It Works
- Understand what the caller wants to do.
- Check the calendar and find suitable times.
- Create, change, or cancel the appointment.
- Save the final details and return a clear answer.
Tools & Integrations
- n8n
- PostgreSQL
- Vapi
Results / Outcome
- Callers receive a clear answer about available times.
- Appointments stay consistent with the calendar.
- The team keeps a simple record of every call outcome.
- The final request stays clear for the team to follow up.
Workflow Screenshots