Hi, I'm Badhon Rafi.
AI Systems & Automation Engineer
I'm Badhon Rafi, an AI Systems & Automation Engineer with over a year of hands-on experience building automation systems for businesses. I've built more than 200 automation systems and worked with 20+ clients across different types of projects. I currently work as an Automation Developer at an e-commerce company, where I build and maintain systems that support real business operations.
My work covers marketing and outreach automation, customer support, cold calling and voice automation, as well as e-commerce systems such as inventory management, invoicing, data collection, web scraping, and workflow management. I focus on designing systems that run smoothly, stay maintainable over time, improve as business needs change, and scale as operations grow.
I build practical AI and automation systems that reduce manual work, improve operations, and help businesses run more efficiently.
Build AI agents that handle repetitive tasks, work across business tools, process information, and support daily operations.
Automate customer questions, lead qualification, support, and conversations while keeping human handoff available when needed.
Automate inbound and outbound calls for support, qualification, follow-ups, appointment handling, and cold calling.
Connect tools, teams, and repetitive processes into reliable workflows that reduce manual work and save time.
Automate personalized outreach, campaign workflows, follow-ups, and repetitive marketing activities across multiple channels.
Automate inventory, product data, orders, invoicing, customer workflows, and other repetitive e-commerce operations.
A selection of real automation systems I’ve built to solve business problems, reduce manual work, and improve operations.
A friendly voice system that asks the right questions, checks each new enquiry, avoids repeated follow-ups, and keeps every call result organized.
Tools Used
A helpful voice assistant that answers booking requests, checks available times, and keeps appointments organized.
Tools Used
A simple invoice process that reads incoming documents, checks the important details, and keeps payment records organized.
Tools Used
A friendly voice assistant that helps people find suitable properties, save buyer details, check viewing times, and confirm appointments.
Tools Used
A careful outreach assistant that chooses an eligible lead, prepares a personalised email draft, checks its quality, and leaves sending to a person.
Tools Used
A question-answering assistant that looks through a team knowledge base and returns a clear, helpful answer.
Tools Used
An inventory workflow that keeps product quantities organized and helps the team notice changes early.
Tools Used
A product feed workflow that cleans supplier information and prepares organized lists for Shopify and WooCommerce stores.
Tools Used
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